![[Official] Minato Miral Heliport - Yokohama Sky Cruise Sales Office](https://www.skycruise.jp/files/libs/772/202304181742017051.svg?1681807321 "Minato Mirai Heliport")
Please note that there will be service suspensions in August, and restrictions on the days when services will be implemented from September onwards.
A malfunction occurred in the aircraft over the weekend of August 1st. Although we were working to restore service as quickly as possible, it has become clear that it will take more than a month to fully restore service because replacement parts need to be procured from overseas. Therefore, we are proceeding with the arrangement of a replacement aircraft.
Flights using alternative aircraft will require several days to obtain government approval. If the application process goes smoothly and approval is granted, flights are expected to resume from August 28 (Friday) onwards, but this could be delayed depending on the approval review period.
Therefore, the approval process may take a long time, and due to aircraft maintenance and operational schedules, it may not be possible to operate flights every weekend.
With your understanding of the above situation, we will now be providing you with information regarding the conditions attached to your reservation.
We will provide further information once the flight schedule has stabilized.
We kindly request your consideration regarding the principles of safe operation and compliance.
Message from staff and supervisor
January 20We would like to inform our customers regarding the sightseeing accident that occurred in Kumamoto.
Many people have probably heard the news about the sightseeing helicopter crash on Mount Aso in Kumamoto on January 20th.
The cause of the crash is yet to be determined, but the aircraft we use for sightseeing flights is the same model as the one that crashed.
The Robinson R44 is the world's best-selling small aircraft, and while it has low operating costs and flight fees, its structure limits its flight capabilities in weather conditions such as strong winds. Compared to large and medium-sized aircraft, it has less engine power, and severe judgment is required depending on the flight environment, such as weather.
If the environment for maintaining flight safety, including ground acceptance, is not in place, multiple dangerous factors will come together and lead to accidents and problems; the same chain of events will occur with any aircraft, regardless of size.
We always strive for safe operation by strictly monitoring the flight environment, weather conditions, and aircraft maintenance inspections, but if you have any concerns after the recent accident, we will accept cancellations. Information about the helicopter's structure and safe operation is available on our website, but if you have any concerns or questions, we will answer to the best of our ability.
Unlike passenger planes, whose purpose is to travel to other locations, the purpose of scenic flights is to entertain passengers while they enjoy the scenery.
We always prioritize safe flight operations, but if you have even the slightest bit of anxiety, it's natural to wonder whether you'll be able to enjoy the flight itself.
We cannot guarantee that accidents will never occur, but we will continue to strive to prevent accidents 100%.
Sincerely,
Message from staff and supervisor
New Mt. Fuji, Hakone, and Enoshima tour course has been added
The flight from Lake Ashi in Hakone to Mt. Fuji passes through Enoshima.
This is a 50-minute flight that takes place during daylight hours.
The course around Hakone and the base of Mt. Fuji will take you to scenic spots recommended by staff who have taken aerial photographs of Kanagawa Prefecture many times.
Flight Date and Time:
Friday, Saturday, Sunday, and Monday 11:00 to 14:00
Flight path:
Departing from Minato Mirai, the train passes through Enoshima, the Shonan coastline, Hakone Lake Ashi, Gotemba and arrives at Minato Mirai.
*The route may change depending on the weather at the time of flight.
Explanations of the merits and demerits of flights in order to provide you with safety.
